Privacy Policy

1. Introduction

This Privacy Policy explains how Tamalor collects, uses, stores, and protects information when you visit our website, contact us, place an order, or interact with our online store.

By using this website, you agree to the handling of your information as described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly when placing an order, filling out a form, or contacting us. This may include:

  • Your name.
  • Your email address.
  • Your delivery address.
  • Your phone number, if provided.
  • Order details and selected products.

3. How We Use Your Information

We use the information you provide to process orders, arrange delivery, communicate with you, respond to questions, and provide customer support.

We may also use order information to improve our website, product selection, customer experience, and internal business processes.

4. Payments

Payments may be processed through external payment providers. Tamalor does not store full payment card details on this website. Payment information is handled by the relevant payment provider according to their own security and privacy procedures.

5. Delivery Information

To deliver your order, we may use your name, address, and contact details. These details may be shared with delivery or logistics partners only where necessary to complete the delivery process.

6. Data Storage

We keep personal information only for as long as needed to process orders, provide support, meet legal obligations, and maintain business records.

Some order information may be stored locally in your browser for cart and checkout functionality. You can clear this data through your browser settings.

7. Cookies and Local Storage

Our website may use browser storage to remember items added to your cart and basic order information during checkout. This helps the website function correctly and improves the shopping experience.

8. Sharing Your Information

We do not sell your personal information. We may share information only when needed to process your order, comply with legal requirements, protect our rights, or work with trusted service providers such as payment and delivery partners.

9. Your Rights

Depending on your location, you may have the right to request access to your personal information, ask for corrections, request deletion, or object to certain uses of your data.

To make a privacy-related request, contact us using the email address listed below.

10. Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

12. Contact

For questions about this Privacy Policy or your personal information, contact us: info@tamalorlimited.com.co.

This Privacy Policy is written for a simple cosmetics retail website and should be reviewed if your checkout provider, analytics tools, advertising tools, or data handling processes change.